For 15 years Susie has specialised in residential sales, establishing a reputation as an accomplished achiever who has the experience and ability to consistently deliver successful results to her clients. Susie’s amicable personality, devotion and unparalleled customer service has resulted in a continuously expanding network of loyal clients and referrals.
Susie is especially creative with a natural talent for interior design and landscaping. Previously, Susie worked for over 20 years with her landscaping business in Auckland and Hawke’s Bay and will happily help enhance the presentation of her client’s home when they are ready to sell.
Susie has the perfect formula for success – an approachable personality combined with honesty, an exceptional wealth of product knowledge and ability to tell it like it is.
During her down time Susie can be found working hard in her garden or enjoying the fabulous food and wine Hawkes Bay has to offer.
Lyn brings a wealth of experience to his role, and with this experience comes expert proficiency and an ability to deliver superior results. With an impressive 24 years’ experience in real estate Lyn has sold it all - residential, lifestyle, orchard, farm, commercial property and businesses.
Focusing on the Havelock and Hastings residential markets, Lyn brings his knowledge and expertise to ensure his clients receive a service which is both professional, confidential and with the minimum amount of stress.
Being a highly skilled negotiator Lyn achieves optimum prices for his client’s property and takes great care to ensure they experience a smooth transaction. The interaction with clients and customers to achieve a winning solution for all parties is a main driver in Lyn’s business.
‘Lyn is an excellent communicator. He is patient and always takes the time to talk you through the sale and purchase process. You feel he is really acting in your interests at all times.’
Chris & Peter Mayne
Living in the Hawkes’ Bay for 14 years, Lyn has four adult children, enjoys keeping fit, whether at the gym, jogging or biking and is partial to a good book and a glass of fine local wine!
As a team….
Together they are a finely tuned and synchronised team. Lyn is the details man, ensuring the smooth sale or purchase transaction. Susie has the affable personality, energy and creativeness. Both provide the dedication and professionalism and have the experience to deliver the best results possible for the client.
Sale of Karoola Place
"We would like to extend our very grateful thanks to both Susie Sturt and Lyn Hann. Their easy and friendly manner made the transition between buying and selling our homes, hassle free and enabling the changeover to go so smoothly. They are so very professional.
Together they provide complete honesty and have an up-front attitude. We found them both very approachable and they gave us great service, with excellent communication after each of our open homes and any enquiries they had.
If you are looking for excellent service and commitment to selling your home, contact Susie or Lyn, we highly recommend them both".
Garry and Karen Kirk
Sale of Havelock Road
“Susie and Lyn sold our house in Havelock Road quickly and efficiently. They had an offer to us in days of it going on the market and it was sold in three weeks. They are both very professional and fabulous to work with, breathing energy and enthusiasm. Susie and Lyn gave us clear direction on the best way to market our property and how to best present it. They have a wealth of experience and clearly knew the market as their appraisal of our house was on the money. We always felt we were in safe hands with Tremains. They have a strong local brand with plenty of agents. We would definitely use Susie and Lyn again”.
Catherine Wedd | Director Attn! Marketing PR
Sale of Middle Road
“We were extremely pleased in our dealings with them right from the initial appraisal stage right through to the settlement of our property. They both excelled in all aspects of the sale.
From the very beginning we had great trust and confidence with them to gain the best result for us. They outlined the benefits of each method of sale which helped us select the best suited for our target market.
We received regular updates on feedback from viewings which we found very helpful. They also kept us fully updated by phone calls, texts and emails and never once did we feel uncertain in our sale process.
We believe that Susie and Lyn worked extremely hard to gain the best outcome for us and we would highly recommend them to any prospective vendor”.
Brent and Sandra Fell
Sale of James Cook
“Susie and Lyn make a great team. Lyn's years of experience in real estate have made him a wise and skilled negotiator, whilst Susie's enthusiasm and home garden presentation ideas are invaluable. Both are very down to earth and easy to talk to. They really made buying a new home and then selling our old one a pleasurable and stress free experience”.
Sale of Mchardy Street
“We picked Tremains to list our house because of their loyalty to Hawkes Bay and their knowledge of the local market. Because of various factors and the price we required, our home sat in a difficult level of the market. We had tried to sell our home ourselves and through another well-known agent with no results. We needed a fresh and professional approach. Suzie and Lyn's professional and friendly manner from our first meeting and through the whole sale process was excellent. What stood them apart was their feedback after each viewing and their wide contact range. Suzie and Lyn were always available to answer questions and make suggestions to improve chances of sale. Very often they would host open homes together which was excellent for security purposes. We received two offers for our home and it was sold within the expected time frame achieving our expectations. We were delighted with the results and would strongly recommend Suzie and Lyn to prospective vendors.”
Graeme and Shona Roberts
Sale of Simla Ave
“We were impressed from their first visit. We felt confident we were in the hands of a couple who were not only conversant with the market but were also concerned for our personal well-being at a time which could be somewhat stressful.
We have no hesitation in recommending Susie & Lyn as members of Tremains Team for their professionalism, consideration, helpfulness and yes, friendship”.
Andy & Joyce Duncan
Sale of Margaret Ave
“A rather belated thank you for the beautiful flowers which are still blooming. Neil and I have appreciated so much the care and attention you paid to the sale of our property. It is a rather complex business selling from abroad and although as a Hawkes Bay girl in origin I had connections in finding good people I have to say the recommendation to use you and your team outclassed any experience we have had in buying or selling property in the UK. I hope the buyers are very happy in Margaret Avenue and should we ever be in the fortunate position again to purchase we would without hesitation ask you to act for us”.
Sale of Margaret Ave
“We would like to whole heartedly thank you both for your tireless efforts to secure a sale for our home.
It has been a longer wait than most, and not without a hiccup or three on the way!! (three is building inspector person)!!
Throughout we have had a great relationship with you both are eternally grateful for your attention to every detail!
Congratulations are due to you both and again........Thank you both for our journey!
Joan and John Hardy
Sale of Tauroa Valley
“Mike and I wanted to thank you both for the great job you did when selling us our new house.
We appreciated the thoroughness with which you did your research prior to listing this property. Having the council reports and property plans/history at hand saved us a great deal of time, effort and money.
In addition, we valued your honesty and integrity during the negotiation process. You were both very easy to work with, and maintained lines of communication, so we knew exactly where we stood.
It was obvious you had developed a great rapport with the vendors and were doing your best to secure the sale for them.
Thanks again for all your hard work”
Sale of Georges Drive
Lyn dealt with the sale of our home and the purchase of our on-going property. At all times he acted professionally, providing advice and support in what can be a stressful time.
He was always punctual and responded promptly to telephone, email or text requests.
Lyn is an excellent communicator. He is patient and always takes the time to talk you through the sale and purchase process. You feel he is really acting in your interests at all times.
We would, and already have, referred Lyn to other prospective vendors and will call on Lyn's services when next we are in the property market.
Chris and Peter Mayne
Sale of Brookvale Mews
Just wanted to say thank you for the lovely bottle of champagne you dropped round and for all your efforts with the house. Fantastic that we sold so quickly, you made the whole process go very smoothly and communication was great.
Sale of Endsleigh Drive
A brief note to thank you both for all your help with listing and selling our house. We really appreciated your professional, considered and helpful guidance through the entire process. You made what is often described as a very stressful exercise into one with much lower stress levels than we expected. And you ensured a very good outcome.
Many thanks also for that excellent bottle of French champagne.
Remember, we'd love to see you here for a coffee/wine/other at (almost) any time.
Stephen and Barbara
Sale of Tauroa Road
I would like to once again thank you for handling, and selling my home, I feel i have found wonderful new friends in the process. I look forward to future catch ups.
I be very happy to give a verbal reference to any further clients, if required, and yet with both of your very engaging personalities I don’t see that this is often required
Sale of Washington Place
I can honestly say that in 30 years of buying and selling real estate, we actually had agents who were working for their clients and not themselves. This was typified by Lyn Hann who, despite having an offer that we would have probably accepted, went back to the purchasers to see if he could get their offer up a little more, something he successfully did. Susie and Lyn were the consummate professionals and I would have no hesitation in recommending them to family and friends.
Paul and Christine Gallagher
P.S. I see that their professionalism is being rewarded by many new listings.
Sale of Simla Ave
Lyn and Suzie from the Tremains Havelock North Team went all out to sell our home.
Even though it was a particular niched type property, they worked in an extremely professional and
tireless manner, leaving no stone un-turned. The numbers of interested people they produced through advertising and open homes was truly amazing.
At all times, they were both available and approachable and willing to listen to any suggestions we made and answer the questions we had.
I could not recommend more highly their services when selling your home.
Again our sincere thanks...
Angela Kilkolly 16/10/15
Sale of 147 Arataki Road
Both Agents were fantastic and made us feel like we were in very capable and professional hands. Their professionalism was outstanding but there was still very much a personal and friendly feel at all times. Both agents were easily contactable and reliable. Most importantly they both kept us positive and delivered on what they promised, almost to the day on the proposed schedule of events.
We are so grateful for everything they did which has allowed us to move on to Christchurch in a timely fashion.
We wouldn’t hesitate in recommending Susie & Lyn from Tremains to our friends and family. They are outstanding!
Catherine & James McKay
Sale of Fairview Place
“You have been a fantastic team - very proactive and a pleasure to deal with. We are very impressed with how you both progressed the intended sale of our house and although this hasn't yet sunk in still - we are very grateful.”
Jane & Marvin Parslow - March 2013
Sale of Palmbrook Ave
“As a property investor I have used many real estate agents over the years and I have found the team of Lyn Hann and Susie Sturt to be up there with the absolute best. Not only did they work hard to achieve an excellent result but they went that extra mile with their service which took all the hassle out of the sale for us. Well done, very much appreciated!
Martin Askes (Editor)
NZ Outdoor HUNTING Magazine
Sale of Simla Ave
“We have been very happy with your service and would recommend you to anybody, should they wish to sell their house.
We always felt we were kept in touch with prospective buyers and their comments and respected the fact that you did not try to pressure us into any position We felt we were in control and at all times you were working for us.”
Graham & Rosemary Duff
Sale of Hikanui Drive
Susie and Lyn provided exemplary service and support throughout the entire process of selling. Even though we were out of the district, they ensured we were fully informed enabling us to ultimately make the final decision with our house sale. Even after the deal was finalised they helped with the clearing and final handover of the property - there was nothing more we could possibly have asked for.
Jennie Nairn | Deputy Principal - Teaching and Learning