Property Management Frequently Asked Questions How often will I receive payment and rental statements? We will deposit the net proceeds of your rental income into your nominated account as per your management agreement on the 1st and the 15th of each month (or the next business banking day where the 1st falls on ...

Dispute Resolution Procedure In accordance with Rule 10 of the Real Estate Agents Act (Professional Conduct and Client Care Rules) 2009. At Tremains, we take your concerns seriously. If something hasn’t gone to plan, our complaints and dispute resolution procedure is here to provide a straightforward ...

They Said Yes! Lisa is everything you need in an outstanding real estate agent. She is professional, forthright and determined to achieve the best sales result for her clients. When vendors need to keep focused on the outcome, Lisa is there to encourage you and keep you on the right path. Her market knowledge is ...

We were very happy with Nathan's level of service. He's a quiet achiever and welcomed our suggestions as well as using his own expertise.

Phil's relatively new to the real estate game and sometimes that’s a good thing. A new pair of eyes and fresh ideas. Phil’s attention to detail and his ability to listen to the clients is one of his best qualities. We found that nothing was too much trouble and he was always available to react to questions or ...

Always available, responds quickly, approachable, easy to ask questions. Clear explanations of what's happening and what's to happen.

If Tremains is King of Napier’s Real Estate agencies, then Sarah is the jewel in the crown – she’s a real treasure.”

Use this step by step guide to help you through the selling process So, you’ve made the decision to sell and want to get the best possible price. Do your research and decide on a real estate company to suit you. With an excellent reputation and a dedicated team of sales consultants who really know the ...

Here’s what you can expect: A strong, supportive culture We foster environments where people are encouraged, included and genuinely backed to succeed. Comprehensive business support Our in-house teams include skilled administrators, Brand Managers, Graphic Designers, a dedicated Production team, digital ...

Standing Strong With Our Communities At Tremains, giving back isn’t just something we do, it’s part of who we are. Across every region we serve, we proudly sponsor and support a wide range of local initiatives, from grassroots sports teams and school fundraisers to charities and cultural events ...

Gina helped me obtain a great result for my recent house sale. She demonstrated expertise, experience and total enthusiasm and support. Gina’s ideas and suggestions made the whole process proceed smoothly to it’s conclusion. I am greatly indebted to Gina and would recommend her to anyone who is thinking of ...

We have really enjoyed working with Casey and appreciated her help along a complicated road. She's always responsive and very personable. It's all been worth it!

We instantly noticed Caroline’s energy, she is excited and passionate about her role, the real estate industry and Hawke’s Bay. She is friendly, approachable and has been accommodating right from the initial viewing…Given our insight as a purchaser we would be happy to recommend Caroline.

Tremains Community Trust The Tremains Community Trust is a registered charity, established in 2016 to provide financial support to individuals and families experiencing real hardship. A portion of every successful sale made through Tremains is directed straight to the Trust, and we’re proud to say that 100 ...

Enjoy a meal on us At Tremains, we love celebrating milestones with our clients. That’s why we’ve created the Tremains Meal Voucher Programme- a way for you to enjoy a dining experience at one of our valued local restaurant partners. Each voucher is valued at$100and is our gift to you, to say thank ...

We have brought and sold a number of properties over past 3-4 years , with Sara’s help. Without exception she is always enthusiastic, energetic, warm, funny and completely focused on our needs. We always felt we had 100% of Sara’s attention. She is totally down to earth and relatable yet completely ...

Freshen up your home: a guide to getting your home ready for spring Spring is a season of renewal, growth, and vibrant colors. It's the perfect time to shake off the winter blues and breathe new life into your home. By taking a few simple steps, you can freshen up your living space and create an inviting ...

An overview of the range of methods you can use to sell your property This comprehensive guide details each of the options you have available to sell your property. Speak with your Tremains sales consultantfor more information about choosing the method that’s right for you. Auction Selling a property at ...

She was enthusiastic and went the extra mile. I just think she’s a STAR!

Karl has followed up very promptly with all queries over builder’s reports, communicating with vendors over specific requests, etc such that we were happy to go unconditional yesterday. Doing the detail is not everyone’s forte but in property purchase, it matters. His follow up, going the extra mile ...